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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Can my movers transport my barbeque? Yes, but they can’t transport any propane tanks. You must remove any tanks attached to the barbeque grill before the day of your move. What is double-drive time? In California, all movers are required to charge double-drive time. They don’t charge you for the time required to get to your destination and then back to their moving branch. Instead, they charge double the time for the actual move. What is valuation? This refers to the degree of value of your shipment. A valuation charge compensates movers for assuming a greater degree of liability than the base transportation charges. Do you have any tips to help my move go more smoothly? We suggest making a detailed checklist of all the tasks you need to complete before your move. Separate the checklist into things to take care of a few months before the move, 1 month before, 1 week before and then on your actual moving day. A checklist will minimize the risk of you forgetting to take care of an important detail. Should I disassemble my furniture before the move? You can do this if you have time, but it’s not required. If your movers need to dismantle any furniture, they will reassemble it in your new home. What is a high value article? This refers to any items in a shipment that are valued at more than $100 per pound. What should I do with my plants? We recommend that you move your plants yourself as they can suffer from a lack of light and water and temperature extremes in the truck. Please note that some countries will not allow the import of plants or other agricultural items if you’re planning an overseas move. ?What is a transportation surcharge? This is an extra fee charged when the pickup or destination locations are very remote which results in less return weight for the moving company. How long do I have to inspect my belongings for lost or damaged items after the move? You generally have 60 days to perform this inspection and notify your moving company of any problems. Will my movers clean my home once my move is complete? Most professional movers will clean up any mess they have made during the actual move. However, they don’t perform general house cleaning so you must hire a professional cleaning service or perform this task yourself. |
